Privacy Policy
Last updated: November 23, 2025
At LadyZen, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.
1. Information We Collect
Personal Information
When you create an account or place an order, we collect:
- Name and contact information (email, phone number)
- Shipping and billing addresses
- Payment information (processed securely by our payment partners)
- Order history and preferences
Automatically Collected Information
We automatically collect certain information when you visit our site:
- Browser type and version
- Device information and IP address
- Pages visited and time spent on site
- Referring website addresses
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Communicate with you about your orders and account
- Send promotional emails (if you've opted in)
- Improve our website and services
- Prevent fraud and enhance security
- Comply with legal obligations
3. Information Sharing and Disclosure
We may share your information with:
- Service Providers: Third-party companies that help us operate our business (payment processors, shipping partners, email services)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, sale, or acquisition
We never sell your personal information to third parties.
4. Data Security
We implement industry-standard security measures to protect your personal information:
- SSL encryption for data transmission
- Secure payment gateways (we don't store card details)
- Regular security audits and updates
- Restricted access to personal data
However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience. Cookies help us:
- Remember your preferences and login details
- Analyze site traffic and usage patterns
- Provide personalized content and recommendations
You can control cookies through your browser settings. Note that disabling cookies may affect some website functionality.
6. Your Rights and Choices
You have the right to:
- Access and update your personal information
- Opt out of marketing communications
- Request deletion of your data (subject to legal requirements)
- Withdraw consent for data processing
To exercise these rights, please contact us at legal@ladyzen.in
7. Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically. Continued use of our services after changes constitutes acceptance of the updated policy.
9. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
By using LadyZen's website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.